Refund policy

ALL CUSTOM, MADE-TO-ORDER, PRIVATE LABEL, OR PERSONALLY BRANDED PRODUCTS ARE NON-REFUNDABLE.

This includes but is not limited to:

 

• Custom apparel

• Custom hats

• Private label goods

• Custom packaging

• Special production runs

• Bulk production orders

• Wholesale orders

 

Once production has begun, orders cannot be canceled.

Deposits are non-refundable.

Refunds will only be considered if:

 

• The product is materially defective beyond agreed production tolerances.

• The error is solely due to a confirmed manufacturing defect caused by Untitled Goods.

 

Minor variations in:

 

• Color

• Fabric texture

• Stitching

• Placement

• Print alignment

• Packaging finish

 

are considered normal manufacturing tolerances and are not grounds for refunds.